Table of Contents
Your WordPress installation consists of WordPress Core and usually one or more plugins. Unfortunately some plugins conflict with each other, therefore we want you to test if your problem still exists in a controlled environment.
Check for Conflicts
- Deactivate all plugins.
- Switch to an unaltered default WordPress theme like Twenty Seventeen.
- Does the issue remain?
If yes, the issue is not caused by our plugin. Click here for advice.
If not, continue.
- Activate only Yoast SEO. Does the issue remain?
If yes, the issue is caused by our plugin. Click here for advice.
If not, continue.
- Activate one plugin. Does the issue remain?
If yes, Yoast SEO conflicts with the plugin you just activated. Click here for advice.
If not, repeat this step until all plugins are active and then continue.
- Switch to your preferred theme. Does the issue remain?
If yes, Yoast SEO conflicts with your preferred theme. Click here for advice.
If not, the issue is resolved.
Issue Happens With No Plugins & Default Theme
As much as we’d love to help, the issue is not caused by our plugin. This may be a WordPress issue, a conflict with your specific setup or something related to your server or webhost. Opening a topic in the WordPress support forums may help point you in the right direction.
Issue When Only Yoast Plugin Is Active
Please file a bug report for our development team.
Plugin or Theme Conflict
Please file a bug report for our development team. As the issue is a conflict with another plugin or theme, we highly recommend reporting the issue to the development or support team of the other plugin or theme. Having both teams work on the issue is a benefit to you.
Will I Lose My Settings?
Yoast settings are stored in the database and are saved when you deactivate Yoast plugins. Deactivating other plugins or changing themes should not cause you to lose any settings, however, we cannot guarantee it. For the health and safety of your site, we recommend making a complete backup of your website. This simply provides you with a safety net in the event something doesn’t reset correctly.
I Can’t Do This On A Live Site
We understand if you wouldn’t want to deactivate your plugins and switch themes on a production site, so it may be preferable that you set up a staging environment for your tests. Not familiar with a staging site, this article will help you get started.
If you can’t setup a staging site, you may want to consider use of one of the many free maintenance mode type plugins available in the WordPress repository to avoid having your visitors see your site during the tests.
Why Can’t I Just Deactivate the Yoast plugin?
If you’re reading these steps, something has already failed within Yoast so deactivating Yoast plugins won’t provide the full picture. Our development team must be able to reproduce the issue in order to provide an accurate solution.