Why doesn’t my license key work?

Last update: 25 June, 2016

There are two versions of the license key box.

Old License manager

licensemanager old

You are running an old version of the plugin. Please update the plugin before activating your license.

For help on how to update your premium plugin, please check this knowledge base article.

New License manager

licensemanager new

Enter your license key in the license key box and click ‘Save Changes’ or ‘Activate License’. The license should either activate or return a warning, for example that your activation limit has been hit. Please make sure you haven’t switched to a different domain recently.

license example error

For a list of common notices and their solutions, please go to Common Activation Notices.

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