My Yoast Quickstart guide

Last update: 17 November, 2017

My Yoast is the customer portal where you can find and manage all the Yoast SEO products you own. If you don’t have an account yet or want to know how it all works, this guide will get you started.

Table of Contents

1. Your My Yoast account

I’m a new customer

The moment you buy your first Yoast product, a My Yoast account will be created for the email address you use during checkout. To activate your account, visit this link and set a password.

I’m a returning customer

If you already bought something from us before August 2017, a new account has already been automatically created for you. To activate it, visit this link and set a password.

Once your account is activated, you can log in at my.yoast.com.

2. Finding and installing your products

Once you have logged in, click on Downloads in the menu to find the plugins and ebooks you bought.

Not sure how to install a plugin on your site? Read our installation guides. Once you’ve successfully installed the plugin, move to step 3.

Note: SEO training courses from Yoast Academy are not listed on this page, those can be found by visiting the Courses page in the My Yoast menu or going to Yoast Academy directly. Also, Academy accounts are not yet synced with My Yoast accounts, so your My Yoast credentials will not work there, you have to register an Academy account through the email you receive after you buy a course.

3. Connecting the plugin to your subscription using My Yoast

To receive all the benefits of our Premium plugins, they have to be connected to your subscription, after installation and activation on your website. My Yoast takes away the need to find and copy-paste license keys by directly connecting the site that’s running the plugin to your My Yoast account.

Please follow the steps here to connect your subscription to your site: How to add a site in My Yoast

4. Configuring your products

Once you have installed the plugin on your site and connected the subscription to your website in My Yoast, you are ready to configure your plugin.

Not sure how to configure a plugin on your site? Read our configuration guides. Once you’ve successfully configured the plugin, you are ready to use it. Feel free to read the following steps for additional information about My Yoast.

5. Switching subscriptions from one site to another

If you connected a subscription to a plugin on a site but decided you want to use it on a different site, that’s easy to do by removing the subscription or site and then adding it to another site.

Please follow the steps here to remove the plugin subscription or site and then add the new site: How to add or remove a site in My Yoast

6. Removing a site from My Yoast

If you want to remove a site from My Yoast, you can do so from the Sites screen. Please follow the steps here to remove your subscription from your site: How to remove a site in My Yoast

7. Finding orders and invoices

If you need to download an invoice or look up the order number, you can find all that information by clicking Account in the My Yoast menu. Use the navigation at the top of the page to switch between subscriptions, orders, and your account info.

8. Changing your account settings

Go to Account > Profile in My Yoast. Here you can change your email address and password.*

Your avatar is pulled from Gravatar – it is tied to your email address, so you cannot change it manually here, you’ll have to do that on gravatar.com.

*See 10.4 if this is not working for you.

9. Deleting your My Yoast account

If you want to stop using Yoast products completely for whatever reason, you can disable your account. This can be done on the Account > Profile page, by clicking the Delete Account button under the Danger Zone section. This will revoke all active subscriptions and shut down the account.

10. Troubleshooting

10.1 What to do if I have multiple My Yoast accounts?

It could be that you ended up with multiple accounts, either because you used different email addresses during checkout*, or because something may have gone wrong on the technical side. If so, please contact support.

*If you have a My Yoast account, be sure to login during checkout so your new purchase gets registered to the right account.

10.2 A product I bought isn’t listed in my account.

This could be because of 10.1, or because something else has gone wrong with either your payment or something technical on our end. In this case please contact support.

10.3 Can I use Yoast products without a My Yoast account?

Yes, already installed products can still be used without a My Yoast account. However, our licensing is done by adding your site in your My Yoast account and activating the relevant plugins. Additionally, any downloads for other products can only be found in your account and any premium plugins cannot be updated without a My Yoast account. Only Yoast SEO Free can still be used without a My Yoast account.

10.4 I cannot change my email or password!

There is a technical problem right now that causes problems if you try to change your email address or password from within My Yoast. As a workaround to change your password, sign out of your account and visit this link to request a password reset email. If you want to change your email address, please contact support.

10.5 The plugin still asks for a license key.

Please follow the steps listed here.

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